It is recommended to try this first. If you're still having problems with your drivers, just download DriverFix and get it up and running in a few clicks. I have tried several cables. Same result. Says 'Trezor Bridge is not running'. The RPMs you get at Trezor Suite website [1] only list version 2.0.27, which does not work on Silverblue. While the application only serves one purpose and you will not see it or hear about it once you install it, it is worthy of announcement for several reasons. Either suite starts properly or UI informing the user what is happening. I've downloaded the bridge and installed it twice and restarted my PX multiple times. Its secure, quick, and supports hundreds of tokens. privacy statement. Clearing cache manually from user/appData (Local and Roaming) did not help (it will load the onboarding for Suite, but after that Suite will still crash). Therefore, we will have to rely on different communication channels for TREZOR. Open-source, secure, community-driven. Closing issue. Im not computer literate, please can you help? There is no intention to fix that bug on Suite side, because a workaround is readily available. Successfully merging a pull request may close this issue. I tried following: - new vanilla sys-usb AppVM based on new vanilla debian-10 template - new vanilla trezord AppVM based on new vanilla whonix-ws-16 template Used packages (Trezor Suite gpg2 --verified against SatoshiLabs 2021 Signing Key): trezor-bridge_2..27_amd64.deb Trezor-Suite-21.9.2-linux-x86_64.AppImage trezor . I asked for help directly from the Trezor suite when my Trezor didnt connect, and have been contacted by email by someone but am afraid of these emails. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. I think it might be after I installed the desktop version that the bridge is not running. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It seems that something has changed in CORS handling. If that didnt solve your problem, see below. Tried multiple USB A-> C cables on 3 different laptops. Suite: APP 20.12.1 e16f9ff I couldn't reproduce it myself by running Web Suite and opening freshly installed Desktop Suite. Not a software engineer, just an ignorant user, so I wont be able to solve complex installation problems. Device: TT 2.3.5 public Before, Origin was not propagated to Trezor Bridge via HTTP headers unless network.http.referer.hideOnionSource was set to False. I can access my trezor through the desktop suite version but I need the web version. By clicking Sign up for GitHub, you agree to our terms of service and If its lit, find out if the device is recognized by device manager. To fix it, you can try using a different cable, installing the latest version of Trezor Bridge, or try the other methods here. Have a question about this project? Yes I tried incognito, on Chrome, and firefox, and use it directly through the cable, no VPN, disabled my browser extensions and as I already mentioned, used the webapp. http://127.0.0.1:21325/status/ shows 2.0.27. Install the Trezor Suite application again. Connect device, stop at Passphrase modal It keep telling me I need to download and install Trezor bridge which I did, several times. Thank you very much for the service and great support! I dont think its the cables. In the taskbar, click the Windows icon, then in the search field, type in Trezor Bridge. 3. About Us. Similarly to the old Bridge, the new TREZOR Bridge works with Google Chrome (and its various versions, such as Chromium) and Firefox. Powered by Discourse, best viewed with JavaScript enabled, Trezor not connecting - How to troubleshoot device connection issues, I can't to connect my trezor to my macboook. Device: T1 1.9.4 public, Steps: Please share what errors you might find there. what should I do??? For example I noticed a fix for a memory leak in the changelog. TREZOR Model T is the next-generation hardware wallet, designed with experiences of the original TREZOR in mind, combined with a modern and intuitive interface for improved user experience and security.. TREZOR One is the most trusted and ubiquitous hardware wallet in the world. [1] /web/bridge/ I think it might be after I installed the desktop version that the bridge is not running. The device doesnt ask for a PIN unless you enabled it. But it is comforting to know you are able to use Windows 10 - but Ive tried the zadig updates as well and no it is still not working. With the onion link it still says 'Trezor Bridge is not running' though. Tried on another computer, on Windows. See Suite crash It appears in the Task Manager but nothing happens. 'Access-Control-Allow-Origin' Suite: APP 21.2.2 7e8958e By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Make sure you are using an original Trezor cable, or a good quality cable designed for data transfer. February special an updated Bridge! I can reproduce locally with Tor Browser 11.0.7. @prusnak yes, we did (for Tor Browser). 5. Note: Clear cache button did not help. By clicking Sign up for GitHub, you agree to our terms of service and Can you please post a screenshot of the whole browser window (so we see the address-bar and contents of the website) together with the console open? If your Trezor display lights up, it does not necessarily mean that the cable is suitable. Please help. If your issue continues after this, Id advice you to try and run your PC with no other user programs running at the same time. The problem arises due to improper connections, issues with the driver, or conflicting applications. Already attempted webapp, then bridge, then desktop app, then disabled USB connection and reinstalled drivers, and tried zadig solution. Also, for some users, its a corrupt driver that causes the problem. Once you have made these changes, Trezor one should now be recognized. Click on the Trezor Bridge program to run trezord. Good morning. I connected them to my smartphone just days ago. Install the necessary software Make sure that you have the latest version of Trezor Bridge installed. Also, find out the best cryptocurrency wallets for PC to keep your holdings secure. Maybe mac-only issue? Desktop App. Tried multiple USB A-> C cables on 3 different laptops. 5. given that there are currently no important fixes that would make it worth upgrading. You signed in with another tab or window. It appears in the Task Manager but nothing happens. http://127.0.0.1:21325/status/ Connected devices: 1 and recognize the Trezor I am using. Connect device, stop at Passphrase modal But several users reported that Trezor one could not be recognized after connecting to the computer. After the initial connection - windows says that the previous USB malfunctioned and can no longer be recognized despite reinstalling drivers. and our Trezor Suite offers RPMs of the Trezor Bridge, which are fine for general consumption. Open suite.trezor.io Sign in If it's recognized by the device manager, there might be a problem with the drivers Try (re)installing the newest Trezor Bridge version from this source (once installed, please proceed by clearing your browser's cache). http://127.0.0.1:21325/status/ shows 2.0.27, Steps: In some cases, the built-in Windows Defender Firewall, similar third-party apps or antiviruses, or some cryptocurrency apps may conflict with the functioning Trezor one, and it will not be recognized as a result. [3] Last comment in Github issue 250. Trezor get recognized in Status page correctly and I followed the steps in the instruction. Actual result: Again, Im not really sure how this is considered being compatible with Windows. A big thanks to our development team! Pavels response didnt help me, unfortunately. stuck at loading, clearing storage wont help ofc. Cookie Notice If you must use a USB hub, make sure its powered. Most often than not, its an improper connection. Finally, open Exodus and connect your Trezor to see if this fixed the connection issue. Describe the bug But doesn't work with .onion link. closing the issue. http://127.0.0.1:21325/status/ shows 2.0.30. [2] Github Issue 245. The Trezor suite is the desktop app. 2. So, as the title says, the standalone wallet won't start up. This is the second phase of our transition away from Chrome apps. This is very nit-picky but since it is expected that Bridge might not be running we should not report an error (rather an info or debug) in the log. @Bluehead buy a cable USB-C USB-T ,you can use this cable both on iMac M1 and Android phone. Couldn't reproduce on my mac even after following the updated steps by @slowbackspace. I am searching for someone who is actually really using Trezor-T on Qubes. After successful installation, you should see a process named "trezord" running in your activity/system/task monitor. It offers unmatched security for cryptocurrencies, password management, second-factor authentication . I'm using Windows 10 x 64bit. If you havent used your Trezor in a while you may need to update the Firmware before you can use it. Please do not worry, the connectivity issue has nothing to do with being hacked. Does that mean that this issue is reproducible and persisted over restarting Suite or was this a one time occurrence ? Is there anyone who could shine some light on this? Hi, So, as the title says, the standalone wallet won't start up. Due to incompatibility of the install script and Silverblue, the available RPMs have a known bug. 1.Kill trezord (uninstall on Win) Once recognized, I was able to perform 5-10 transactions before connectivity dropped randomly and I had to start all over again. To fix the issue, its best that you disable all these types of apps installed on your computer. Reinstall it from this source https://wallet.trezor.io/#/bridge. Ive tried uninstalling all the USB drivers and reinstalling them, as well as check the Bridge status, as well as check on another Windows 10 computer. I think I can reproduce it, at least on my machine, it will get stuck at loading, I will update original description, Bug is NOT present in latest release (7e8958e) where bridge 2.0.27 is bundled (confirmed on Win and Nix), @slowbackspace, were you using 21.2.1 version? First, please read Pavels response above. Guiding you with how-to advice, news and tips to upgrade your tech life. Powered by Discourse, best viewed with JavaScript enabled. OS: Nixos 21.03pre252083.2deeb58f494 (Okapi) Unfortunately, not all USB cables are rated for data transfer. After that, let it take over and fix all of your errors in no time! Sign in Id understand not shipping any Trezor Bridge, but shipping only an outdated one seems strange. By clicking Sign up for GitHub, you agree to our terms of service and They are not the latest version of Bridge, because there was no reason to update them. Already on GitHub? and the intention is to continue offering outdated RPMs indefinitely. They are not the latest version of Bridge, because there was no reason to update them. Trezor Bridge 2.0.27 works fine on supported distributions (which Silverblue is not). When I first installed trezor on my Macbook Pro, it worked fine and was responsive on every request. See closed pull request 246. Make sure that you are using a supported browser - Chrome or Firefox (try both and try using Incognito/privacy mode as well). Ive tried different cables and everything, I also requested a refund for this device but havent heard back from the team. Once done with the process, check if Trezor one not recognized issue is resolved. Because on https://trezor.io/learn/a/what-is-trezor-bridge -> https://suite.trezor.io/web/bridge/ the Download Button says 'Download latest Bridge 2.0.27'. Im tempted to buy a different wallet from somewhere else. BUG NOT PRESENT IN LATEST Not sure about Mac tho. To install the new Bridge, please visit the Wallet. In case Trezor one is still not recognized, connect it to another computer to verify if the problem lies with the device itself or the PC it was previously connected to. One thing that is stated in earlier post above is to not use a USB adaptor or hub. The first thing you should look for it is if the connections are in order. In the future, it would be nice to hand over the packaging effort to someone more closely related to Fedora, so that they can detect and fix any such incompatibilities sooner and more efficiently. The new Trezor Bridge release actually does bring some meaningful fixes as well. Try uninstalling your standalone Trezor Bridge and the Trezor Suite application. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Can we please add note to this page that Trezor Bridge version at least 2.0.30 is required? 2. Actual result: However, it may be a driver issue on your PC, for instance a USB driver that needs updating or something. After successful installation, you should see the "trezord" process running in your activity/system/task monitor. I have the same problem. 5. Btw, try different USB ports. Trezor Bridge is not running - I reinstalled, restarted my laptop, it still doesn't work. to your account. Also, make sure you plug in the USB cable directly to the PC and not in a USB hub. The firmware is 2.5.1. See Suite crash, BUG NOT PRESENT Cookie Notice Steps: This appears in the console: The version that works on Silverblue (2.0.32) is not available anywhere and apparently will not be made available as RPM [3], telling me to get someone at Red Hat to build those. If none of the above helped, please contact our customer support: customer support contact form. It is possible that some of these are clashing with Trezor Wallet. https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSMissingAllowOrigin, https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSMissingAllowOrigin. I will try bootloader mode, can you tell me what the purpose of it is? For more information, please see our Well occasionally send you account related emails. Actual result: stuck at loading, clearing storage wont help ofc. Copyright belongs to Trezor Company s.r.o. It's set to false. privacy statement. It seems to me (needs to be confirmed) that the Browser now does not report the Origin to Bridge even if network.http.referer.hideOnionSource is set to False. I've seen a similar topic but no actual answer. Before, Origin was not propagated to Trezor Bridge via HTTP headers unless network.http.referer.hideOnionSource was set to False. Still having issues? @tomexx could you try to reproduce this please? Retested in latest version of Tor browser - 11.0.14 same behavior, Bridge is running but device is not recognized/detected by Tor browser. That's it. Once downloaded, go to the location where it's stored, and double-click on the file to launch the installer. What should I do? Open suite.trezor.io If you enter your PIN and Trezor suite doesnt respond/see it then make sure you use the USB cable that came with your Trezor. Privacy Policy. edited 3 yr. ago I installed Bridge two days ago. sorry to bother you all. looks like it is something stupid on my machine. Privacy Policy. Try to reset Trezor Suite via Settings -> Application -> App storage -> Reset app. "Trezor Bridge is not running" I've followed the instructions to get Trezor suite on TOR working but it keeps saying the bridge is not running. 4. Each time I replugged my trezor, I had to input my pin and waited to see if the computer would recognize it. . Already on GitHub? Also I never needed this Trezor bridge before? Reddit, Inc. 2023. Suite: APP 21.2.2 Once done, restart the computer and Windows will automatically install a fresh driver for Trezor one. 3. I think we might want to increase visibility of these steps if we add them directly in the "Trezor Bridge is not running dialog" (if we have web suite). What does http://localhost:21325/ say? This generally happens if there is a problem with the connection or the device has not been properly set up. Currently installed: Trezor Bridge 2.0.27 Please dont use a USB hub or adapter. Fixed by #4088 Contributor tsusanka commented on Feb 5, 2021 edited Turn off Bridge Launch Suite Suite version: desktop 21.2.1 ( a63b29d)