This topic has been closed for further comments. I set a delay of 120MS and everything was fine. AVForums.com is owned and operated by M2N Limited, My shots sounded like they were an echo. I'm sure you see thats impossible. Seriously pulling my hair out with this..proper buyers remorse. 3. Adjust the synchronization of the sound from the speaker with the TV. I have a Philips Oled tv, and the out sync is only getting worse. Note I have tried the TV Dialog Sync setting for the Beam but it doesnt seem to make as much difference as the setting on the TV. We apologize for this inconvenience. Manage Settings Just to confirm, this is part of the fix, correct. The lag pretty much goes away if connected to the soundbar hdmi but I lose the 120hz and VRR as mentioned this way. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-e2b2c534-110c-4568-a0e2-cb3f14a2ad92","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); I know one other person that basically threw their hands up with the whole mess. AV Sync can be adjusted so the audio from the person speaking on the TV matches their lip movement. I have gotten it pretty close by setting the avsync setting on the TV to -3 or -4 when watching blu-ray's. (Not saying it isn't somewhere) I've got the LG OLED65C7 and using the LG SH7B sound bar. window.__mirage2 = {petok:"Ciq1WP8.hURBUeFxNSqC6C.bSbU2D3v0ZNu9idtjhDY-1800-0"}; I just wanted to chime in and say thanks for posting this information. I wanted to do one thing at a time. The AV sync problem may only occur with one particular DVD. I wish I saw this last week. i am so mad at myself for the wasted cash that could have gone into a solid wired setup. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. You are using an out of date browser. Bitstream out and dts works flawlessly on the tv but alas sonos refuse to support dts. Follow along with the video below to see how to install our site as a web app on your home screen. Try to pause them after playing to render and then try to play them again. We'll send you an e-mail with instructions to reset your password. Atmos is no longer being used with this fix at all? company number 03997482, registered in England and Wales. Only way to get rid of it is using the tv speakers. This topic has been closed for further comments. Part of the HTNetwork. Did you get this solved? I have sent in a ticket to LG Engineering and Sonos Engineering on the audio delay issue when gaming from an Xbox One X or PS4 Pro using Bistream Out (Dolby Digital 5.1). JavaScript appears to be disabled in your browser. Im not sure what hdmi devices you are using where you are claiming there is no audio delay through the lg tv with the sonos system. I don't see it being fixed, just as it wasn't on last year's. LG G3 MLA OLED Evo Best Picture Settings - works for ALL 2023 LG OLEDs, Looking to upgrade my 65 CX to a newer 77 or bigger LG model, LG CS OLED TV Owners and Discussion Thread, Set the TV's Optical Audio Out setting to 'ByPass' and 'BitStream', LG Sound Sync = OFF (May help if you have LG sound bar? The audio may be output before the video because of the time the TV takes to process the video input. The problem is, I still seem to get the delay on optical! If anybody has any insight it would be appreciated. Im getting lip sync issues when playing back recordings of TV programs to my USB recording device (Toshiba external drive). For LG TVs, the Dolby lip Sync issue can be fixed by following the steps below that I tested and it did completely fix my LG OLED TVs sound issue. Please try again in a few minutes. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I confirmed that Atmos was playing on both Xbox One X and PC. The AV sync problem may only occur with one particular game disc. It may not display this or other websites correctly. company number 03997482, registered in England and Wales. I plug in my cheap 99.99 sound bar and no issues. JavaScript is disabled. dead simple setup - apple tv hdmi to LG, optical cable from LG to playbar. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Interesting. Note: This feature currently requires accessing the site using the built-in Safari browser. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-e2b2c534-110c-4568-a0e2-cb3f14a2ad92","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); Not long ago. The issue has been quite annoying and made me rethink my decision to get myself an LG TV.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'tvnoob_com-box-4','ezslot_2',189,'0','0'])};__ez_fad_position('div-gpt-ad-tvnoob_com-box-4-0'); While I was trying to find a fix through numerous forums and contacting LG customer support, I realized that this is quite common and a huge number of LG TV users are experiencing audio delays and lip-syncing issues. Not sure what the difference in those options is, but both still leavethe dialog out of sync. Refresh your home with up to 30% off select appliances thru 6/7/23. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. The only way around this is to set the ARC setting to use PCM. While playing a disc, adjust AV sync from the TV Sound menu. The Denon 4400 makes a mess of 4K HDR with constant sync issues all over the place. Refer to AV Sync Adjust. 3 Quick Fixes! After a few hours, I got a reply back from him, CCing a team manager who was going to look into the issue. Also check with your cable provider, if there is an, Adjust the TV AV sync from the Sound menu. Sorry, our virus scanner detected that this file isn't safe to download. If the AV sync issue only occurs on certain channels, then the signal from the broadcaster has an embedded audio delay. You are using an out of date browser. 3 4 5 Next Seanzy00 Novice Member Jul 17, 2017 #1 Hi guys, Prior to posting this I looked around for something but I couldn't find this specific setup. LG software has the ability to adjust the audio sync (AV Sync Adjustment) between -5 and +15; however, my testing indicates that going to -5 does not alleviate the issue and has no perceptable difference in audio delay. My question is. After much research, the short (expensive) answer is that I think replacing the TV with a newer model that supports HDMI eARC should automatically solve thelipsync problem with Dolby Digital between the TV and Soundbar. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="2by2e4daayo2wzd34xpq-f-7ccf7e659-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"35","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":83,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"ab5c62b","ak.r":33993,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"208.113.162.0","ak.cport":38169,"ak.gh":"23.36.1.53","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1685841375","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==DA3PCNVO5ubPoEav/BtENXzKysGbz+S+jr9IX9UOTfvRcHAE66X5nszgoEq3f0Gs6QkyKkEwe6IO8VKZRbB0mivEeoBKQF+/yOnohQNrxiPd7n5bO4IQix1qU24Mh67rEP+XgjieN5e+U0cOFqw4w7rzsRQrL+EBJpcABjGarktngvYBG5mPXT1MTPVMte4tzdWxQSgjnFwkeTB4UaBXP6bFbPhoHY/spP9IFqdcEZTe4SqIPOEjI85AgHcc5oyBLwRaED8TNyka8cRn95E02ufPeP22yKcjmaMDBvEWSTpCPREhKoPHpTrQZKeePrpptIp/yflTr17yf3A8+R0exGDVEatA9uFgbQb+WUmruWgW4vdYFUhj5R38hPhtFBFWmM/wrmL6Rw1pMQbndOwnCX4GiYxPokjwbivrLrh0mH8=","ak.pv":"358","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The closer to the plus sign (+), the faster the audio output speed compared to the default. When using the PCM setting on the TV, you will only get Stereo PCM audio. Now to figure out how to escalate that to a huge company like Dolby! After that you say: Reset the sound to HDMI ARC > Change output from Auto to Passthrough, then to PCM, then back to Passthrough. Designed with you in mind, LG products offer innovative solutions to make life good. Dolby Atmos is Multichannel PCM that includes Atmos object data. If I set the Digital Sound Out to PCM there is no problem. LG G3 MLA OLED Evo Best Picture Settings - works for ALL 2023 LG OLEDs, Samsung HW-Q990B - Samsung TV KS8000 | Connectivity Questions. Select Settings > Sound. I say so far because in the past the lip-sync issue with ARC (using any setting other than PCM)varied with video content sources and time (i.e. LG E6 - LipSync problems in Apps issue thread. The goal to resolve the lip-sync issue seems to be reached, but I am not certain that eARC solved it, the newer TV, or both. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Follow along with the video below to see how to install our site as a web app on your home screen. I adjusted the audio sync feature on my Denon AVR. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Is this just an issue with next gen games consoles or does it also affect audio from a set top box or inbuilt apps in the TV (Netflix, prime video, Disney+) when outputting to a soundbar over ARC? PCM is the only way to fix the lip sync issue that Ive found, however this is not ideal for a 5.1 setup. Refresh your home with up to 30% off select appliances thru 6/7/23. On LG TVs the Audio lag problem occurs whenever Dolby-based content is being played, regardless of what external device is used. (One Simple Fix). Im not finding where this choice is in the menu(s). If youre annoyed with the lip sync issue on your LG TV and want to fix this audio delay issue without any loss of quality, I have covered it all in this guide. Downside i no longer have 5.1 on my sonos playbar only stereo. to The options are:Sound > Sound Out > [TV Speaker, Optical, ***HDMI ARC***, etc] > [Auto or PCM]Sound > Sound Out > [TV Speaker, ***Optical***, HDMI ARC, etc] > Digital Sound Out [Auto, Pass Through, PCM]Sound > AV Sync Adjustment > [*On* or Off] > if On, [HDMI ARC 1-10 *3*] or Bypass. Im running LG C1 65 and Klipsch Cinema 400 soundbar. I had the same issue just using my cable box and the built in sound bar on my E7. This means youll still hear most audio out of the front channels, but the surround speakers will play what is determined to be ambient audio. I set it for a positive 125 and now it's dead nuts. For LG TVs, the Dolby lip Sync issue can be fixed by following the steps below that I tested and it did completely fix my LG OLED TV's sound issue. What does this actually do? Adjust the External Speaker slider to the left to delay Sound, or the right to delay Video. (It fixed noticeable sync lag on Xbox One X and PC using Dolby Atmos content and YouTube audio sync videos to demonstrate the problem), After that, Turn back the TVs sound output to the internal speaker, then disable Atmos and AI sound, Reset the sound to HDMI ARC > Change output from Auto to Passthrough, then to PCM, then back to Passthrough. lg oled65g1 - sennheiser ambeo soundbar max + b&w asw610 (subwoofer) - pc (ryzen 5800x3d / nvidia rtx 3080) - nvidia shield tv 2019 - sony ps4 pro. Select On. Is Multichannel PCM 7.1 the same as LPCM 7.1? Next step you say: Change output from Auto to Passthrough, then to PCM, then back to Passthrough. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. If AV Sync occurs on specific channels, then adjust the AV Sync for those channels. This may reduce or eliminate the delay. Do Not Sell or Share My Personal Information. Unfortunately that is also the configuration that seems to struggle more with the dialog sync. Maybe thats just wishful thinking though? I've been living with lip sync issues (audio behind the video) since I got my Playbar about a year ago but I finally decided to do something about it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. //]]>. I ended up using an HDMI audio extractor to fix the AppleTV issues but still frustrating the Sonos doesn't work and a cheap sound bar does. We scheduled a call and he had me send various diagnostics to him. Same result for the LG webos apps via ARC to the Marantz. If thats true, then either LG couldnt be bothered to carry the feature across or WebOS is too much of a mess to fix. LG TV AV Sync Adjustment. I found no difference using the Bypass option, or if there was, it was very slight. Press the Smart button on the remote control and select Settings > SOUND, then press WHEEL or ENTER. However I'm forever seeing sync issues. The common denominator is the LG C7. I'll do that soon and post what I find. Question you say passthough setting on LG works can i ask what sound format your passing through is it uncompressed stereo, uncompressed 5.1 dolby digital? Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Im not an expert in audio encoding/decoding by any means, but even if you arent using an Apple TV, it may be worth checking the audio output of your streaming device (if you are using one). So, if you're having audio delay issues and you've tried all other troubleshooting, reach out to Sonos support and have them look into it. So glad I found this. Seeing a suggestion that the Atmos audio delay issue with the Xbox Series X (though it may exist on the others) may be an issue with the Dolby Atmos app that powers it all on the console. When you are playing LPCM or DTS audio, Multichannel PCM is what you want the Sonos app to display. I found this on the LG Canada support site: Same issue on my 65 C7. I am having exact same problem. Im glad I came across this. I just bought the Sony OLED A1E and I'm having issues and can't stand it. How To Disable Or Change Insignia Fire TV Sleep Mode? For example, if everything is routed through your LG TV using ARC, then Dolby-based audio will be delayed. Discussion of 4k TVs, 2160P, Ultra HD, & HDR. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIYs, product reviews, accessories, classifieds, and more! If the Blu-ray or DVD Player exhibits AV Sync problems, adjust the AV Sync settings on the TV and external device. It's especially bad with atmos (eg watching Okja on Netflix). Refer to the section AV Sync Adjust . You are using an out of date browser. Dolby Digital is reported as Dolby Digital 5.1, Dolby Atmos for Home Theater is reported as Dolby Atmos, DTS:X for Home Theater is not supported by LG CX for Passthrough, Best answer by GuitarSuperstar 8 November 2021, 20:18. 1. I dont seem to have a dialog sync problem with the Ray using optical, just the Beam using HDMI ARC. LG tv (1080p five year old ish set) and a modern Samsung AUDIO DEVICE. Set video output to 4K HDR with 4:2:2 chroma. ), Set the XBOX One HDMI Output to 'BitStream', Settings -> General -> Volume & Audio Output. We and our partners use cookies to Store and/or access information on a device. Lip Sync (AV Sync) describes when a person on TV speaks, but the words being heard do not correspond with the movement of their lips. I have done all sorts of test and it all points to the c7. After much tweaking, I have found a solution that seems to eliminate the lip sync issue for me using the Sonos Beam Gen2 + 2 Sonos Ones and an LG UJ600 series TV. This website uses the TMDb API but is not endorsed or certified by TMDb. Netflix audio was behind the video by about 120 ms (opposite problem from when playing from the Apple TV 4K) and regardless of the adjustments I made to the LG "AV Sync Adjustment" I couldn't decrease the offset (although I could increase it). It seems to be off with any Dolby modes supported by the console especially over earc from the tv. I got the second one hooked up today. 2. Now hold down the POWER BUTTON for 15 seconds ( the button that is in the middle of the TV just underneath). Select AV Sync Adjust. LG's response was to send me a link to a Dolby Developer page which says. When Sonos receivesDolby MAT with no Dolby Atmos object data, the Sonos app will display Dolby Multichannel PCM. I'm using audio over ARC to a denon avr x2200w. So frustrating. If AV sync continues, contact the manufacturer of the Game Console for other audio adjustments. To determine the cause, follow the steps below. I am glad it helped you Tre, regarding the sound quality, watch for next firmware update and it will be sorted. 4. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="l6umcaliibyi4zd34xnq-f-7f27d710f-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"35","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":18,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"1e19b09a","ak.r":40312,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"95.168.193.0","ak.cport":41779,"ak.gh":"23.212.110.54","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1685841371","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==qyFc80UjkyOcFm+8oGGJ/MBZyNIg+/FivLdTgYzjRxig4dLJOeCavg61S8IDVhS7DxLSQrbG7bLAGMlMJt4uCJE82xUhMTnsQCWGVKrhZ4ukmIvzfL7uCNss80wjkIpr3mN9r1v64rWi0o92W1Xdx0Kxg+o2VH9WWM6Xd+l7dcIporF18ZBXI4+5EOXYG5oPhXyV0pndbf+5npl1wKn9jsgE+I8oseEFl3ZcEzDcj2Ip8Ryh0vS4HRxvW91a1uUy78cOL8TuntvAnh4GxNYjmjNRsQ30jYyTXQt3XY+E/jDpX/K5MuJJnVCgnFFRtqy5LnUhDDU7AAqM2HpeMGBU3/QjrDezy3wS5+pbwfT+zDmOpNca7OhVMxKMuixDs9+XMH1TsYAjs4x4bgSYBEhXp0NcWOzXiMlySjSg5UZj2jo=","ak.pv":"358","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Hadnt thought about this but maybe it makes sense, seeing as you have to install it to even enable the feature. Along with an LG OLED TV? In fact, the audio content is delayed in reverse, so AV Sync doesnt work or the audio bypass wont either, and even if AV Sync could work it would just be out of sync for non-Dolby audio content. I haven't found anything new to try yet and haven't heard back from anywhere else. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. I hope you'll find and get what you're looking for. Thanks for reaching out everyone. Latest firmware did not fix. We'll send you an e-mail with instructions to reset your password. Even though LG support said that this issue would be resolved in the next software update and told me to keep auto-updates turned on, it was not worth waiting as other LG TV owners who bought their TVs earlier than me were also advised the same and it was not resolved. Even when set to PCM the Ray (with Sonos One surround speakers) produces surround sound for relevant content. Copyright 2000-2023 M2N Limited E. & O.E. When I watch Blu-ray discs with lossless LPCM audio or lossless DTS-HD Master Audio, the Sonos app displays Multichannel PCM 5.1 or Multichannel PCM 7.1The Sonos app will never display LPCM 7.1. Enter your username or e-mail address. For a better experience, please enable JavaScript in your browser before proceeding. Set to ON if there is a sync issue. Im using eARC and get a delay on my 4K Apple TV and through the LG apps. Enter your username or e-mail address. Yes, with my OLED B8 I have successfully been getting DA (Dolby Digital +) with ATV4K and . From my tests, the ATV seems to be the culprit on this one, but frankly, AV sync has been a mess since I upgraded my setup to 4K. So what's the consensus here? Just spent some time wrestling my new CX 55. If this corrects the AV Sync problem, then continue to use this direct connection. I should be able to return it, Although when I select LG sound sync optical in my tv menu. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Adjust the External Speaker slider to the left to delay Sound, or the right to delay Video. just bought a LG OLED, apple tv 4k and the whole playbar sub play1 setup dropping north of $5k and this audio sync thing is asinine. After multiple conversations with Sonos support and the LG's support people (they kept blaming each other for the audio delay), I decided to email Sonos' CEO about the issue. Thank you for the explanation of why PCM is producing surround output; I thought that might be what was happening. Audio sync seems to be the same whether bypass is toggled on or it's off with the sync set at 0. window.__mirage2 = {petok:"ou1O9HainNgYNU50JxwDA.G_EtrxqQE6WLABmADD7Ic-1800-0"}; Seeing a suggestion that the Atmos audio delay issue with the Xbox Series X (though it may exist on the others) may be an issue with the Dolby Atmos app that powers it all on the console. I have upgraded to a 2022 model LG TV. Other than external sound and audio receivers, if you are experiencing audio lags on particular Apps or gaming consoles such as Playstation and Xbox, the tweaks are slightly different. Im glad things are in sync, but the sound (quality) difference is drastic. I have the C7 65 OLED and am using ARC back to a Denon receiver that I've had about a year. Grand Tour or Grand Prix Driver) requires a 140 ms delay, iTunes Store 4K Dolby Vision content with 5.1 Dolby Digital sound (e.g. I did manage to get some sort of sync going, but its using PCM. The consent submitted will only be used for data processing originating from this website. Ive even tried the bypass setting on the tv and that adds delay so that doesn't work. The Fora platform includes forum software by XenForo. Because I read on this forum the Sonos app should display LPCM, not Multichannel to indicate it is lossless audio. It may not display this or other websites correctly. If the AV Sync adjustment does not correct the issue, the TV may require service. yes it is a separate issue hence the reason I stated that in my last post. . to fix the issue related to the apps on the panel you would need to be able to set a 'minus' figure on an AVR for example. The solution at this point for me is to stop using the apps on the TV and use Roku or Fire TV instead of the LG C7. Is there not a Pass Through option under the Digital Sound Out setting on the TV? From what I understand the issue can sometimes be fixed by adjusting the sync on the receiver itself but I've not tried it yet. In the ATV4K thread, it was suggested to turn the match frame rate and match dynamic range both to off. LG software settings also have the ability to bypass (Bypass: On/Off) the TV but that setting also does not correct the gaming . Is the 2017 LG OLEDs the issue or is it the Sony HT-ST5000 Soundbar? Just spit-balling though. There is a bypass tick box. Select the AV Sync Adjust option and press WHEEL or ENTER. Copyright 2000-2023 M2N Limited E. & O.E. If non-Atmos surround audio is used when Dolby Atmos for Home Theater is used in Windows 11, the Sonos shows Dolby Multichannel PCM 7.1. I do have the highest level Netflix subscription. Do we have any updates on this? Like; Quote; I Userlevel 2 +3. I have the same problem. Hundreds of people visit TVNoob.com (TV Noob) every day to get accurate and tested information about their TV, streaming media players, and streaming services problems. LG TV Voice Commands Not Working? I think from the C8 audio sync thread we established the TV is slow to process the sound for optical/hdmi out. The newer TV, in addition to working automatically better, offers more advanced audio settings. Older LG TVs had a negative lip sync adjustment, from what I can make out, but all of my kit is positive only, which is hopeless.