Please provide your order number, we will check it. Bad costomer service, and asking and taking more money, not taking my problem seriously and just ignoring it. - Many under CA$100 - in a variety of styles, colors, and sizes through plus size 26. I was EXTREMELY satisfied with the dress itself. See Also:Hang and Snooze Ltd Hours of Operation and near me Locations. They emailed and said most dresses do not fit so will need to get tailored. Are you kidding me? Hi Quantaya. Hebeos is a perfect online store which is the best choice for your special occasion to realize your queen dream. For sustainable luxe, Reformation is queen, while Cynthia Rowley makes unique, designer gowns. Their wide selection means youll have many options, and their 15+ sizes make it easier to find something that fits. Reading detailed reviews, analyzing customer photos, and understanding the company's policies will help ensure an informed decision and a better shopping experience. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP. This return policy does not apply to our business resellers. Long and lovely with a punch of personality, these Ball Gown Sweetheart Beading Sleeveless Long Tulle Quinceanera Dresses use tulle to create a full skirt and have a built-in bra for support and sass. Now they are saying I can send it back with me paying for the shipping back to China, but the return label states California as the return address. I love that you can order your own custom sizing for a little extra, saving me quite a bit more by not having to worry about alterations as my proportions are all over the place. Yes, Hebeos offers a return policy for customers who are not satisfied with their purchase. Silky satin, sparkling sequins, shimmering glitter, stretchy spandex, soft jersey, dreamy tulle and flowing chiffon are just some of the options we have available. The dress was not the quality I expected after reading the description online. Id highly recommend checking out Hebeos. I ordered larger than my size. There were some complaints about the returns process and low-quality fabrics, but there were so many more shoppers who were blown away by Hebeos quality. Then they wanted me to take measurements to see how they didnt fit even though I ordered standard sizes. First they asked for pictures of the dresses, which I complied. You must have JavaScript enabled in your browser to utilize the functionality of this website. The company offers a wide range of stylish and affordable designs, but customer feedback has raised concerns about product quality, customer service, and overall satisfaction. However, for certain dresses, we can add Hebeos.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. Your bank or Good reviews, best styles and quality for the price! With a luxury look, youll be surprised to find that these Sheath/Column Ruched One-Shoulder Sleeveless Floor-Length Bridesmaid Dresses are only $99 each. You will be responsible for all customs clearance processes and fees. SAFETY ALERT: Our evaluation of Hebeos found a legitimacy rating indicating a low level of trustworthiness at 37%. On top of affordable dresses, Hebeos offers $3 swatches to give you an idea of their fabric before committing to a style. I loved it! Yes, the prices of dresses sold by Hebeos are affordable, with regular discounts and promotions. I would never recommend anyone take a chance on this company. They want to refund me 10% of what I paid! Hebeos has mixed reviews from customers, with some reporting positive experiences and others reporting negative experiences. Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. Get this show-stopping dress on sale for just $185 right now (as its normally $880). Hebeos' customer service team has received mixed reviews from customers. This complaint was posted by a verified customer. Many customers have reported receiving dresses that didn't meet their expectations in terms of design, fit, or material quality. love this company! They will not accept it. If you wish to I would like to know where my order is? be needed, etc all by the first week of September! there is no need to worry about your purchase. Shop our large collection of dresses to find prom dresses, cocktail dresses, party dresses, and casual dresses perfect for any special event as well as everyday wear. I ordered a dress for my daughters prom. On the customer service front, Hebeos has received mixed reviews. Dresses didn't fit as measurements noted online. I read really great reviews from previous users, and bridal websites, and love the options, so decided to give it a try. Their initial response asked for a picture of the issue. I explained there was no issue just the sizing and the look of the dress didnt seem the same as online. His driving force is a love of language and literature along with a passion for creating and curating quality content, whatever the form and subject may be. We give our customers the opportunity to alter an item to their favorite color and make small changes to their dress so it is absolutely perfect! Do you know if anyone ever successfully returned items here? We will send you an email once your order has been shipped. Handmade and crafted to perfection, our effortlessly beautiful wedding gowns - featuring our signature flattering silhouettes - are designed for comfort, luxury and movement. I was in contact multiple times with them and they kept telling me to be patient. You can also get the Hebeos Near Me Nowthrough Embed Map / Hebeos Locator. Accented by hand-made floral detailing, this charming number comes in 47 lovely colors. I ordered and felt safe in doing so because I ordered a non custom dress in which if it didnt fit they state I could return it in the first 14!days I contacted them they refused return and went back and forth I made a claim with PayPal they request I send it back at my own cost thats not worry free returns Im appalled and need to find a dress now I cant even sell it its made so off Im devastated that they are crude and non consultant contraction me via email to tell me they will give me 10perawnt back and I can keep the Dres then 20 then 30 I agreed to 30 % then the twllnpaypalni can revive full refund if I ship it back at my cost self il customer service and I am out 266.00 what a scam, Desired outcome: I will definitely be getting my next daughter's dress through Hebeos! payment service may levy a small transaction charge. Looking for affordable, fairytale dresses for your next big event? This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information. Everything. Don't see my self over heating in this dress like I do at a shop. These A-Line/Princess Off-the-Shoulder Tulle Applique Sleeveless Sweep/Brush Train Wedding Dresses are what wedding dreams are made of. Order came from email address: *******@gmail.com for ONE Trumpet/Mermaid Halter Sleeveless Stretch Crep Ruffles Court Train Wedding Dress and Great Czech Rhinestones Wedding Necklaces Earrings Set. Cocktail and party dresses for black-tie affairs come easy for Hebeos. The dress I ordered is too small and extremely poor quality. My daughter did a random internet search and found the gown she loved. Does Hebeos offer a range of accessories? They looked nice online. Very Bad Checkout user experience. https://www.hebeos.com/size-chart.html Please include an explanation and photographs stating the reason Theyre perfect for those with smaller budgets who want a big-budget look. Or some suggestions? Easy website to navigate! Definitely recommend. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Hebeos has a rating of 4.34 stars from 13,776 reviews, indicating that most customers are generally satisfied with their purchases. Several positive reviews for Hebeos have been found on various review sites. How do I know? I'm very picky, but I was satisfied with what I got. Ordered my daughter a prom dress, the color she chose was the color as shown. Ready to get dolled up? 12. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need. So I am out over $700 dollars that I don't know how to get back. There are so many options to choose from at reasonable pricepoints and quick! It was fine, Many reviews made dresses that were interesting hard to consider buying. Your email address will not be published. Yes, Hebeos is a legitimate fashion retailer that has been operating since 2015. Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. This account has been verified by Hebeos customer service / representatives through our verification process. +. Nea Pantry is a freelance writer living in downtown Toronto. I'm nervous, but excited! We strive to provide you excellent customer service, and we will do as much as we can to enhance your shopping experience. Hebeos ranks 1st among Wedding Dresses sites. Yes, Hebeos offers dress alterations for customers who require them. I keep getting questioned. if you find your nearby Hebeos location, click on the map shown below and nearest Hebeos location around you will automatically pop up on your map. Once I told them I'd need my dress back by a certain day they expedited it and I received it as promised. My Account I will NEVER order from here again. Is Hebeos a good option for bridesmaid dresses? So frustrated now. But now that I have purchased dresses and I received. In general, you can care for yours by following these steps: You are responsible if the package has arrived in your country. Having a hard time. 40+ color options ensure you find a flattering color too. I would like a refund as its within the timeframe of their return policy and the dress is completely in tact with tags and the bag it came in. What is the best way to choose my size? For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. also refer to our measuring guide to see how to measure yourself. Return dress and get my funds returned. https://www.hebeos.com/return-policy.html. They usually cost $230. The color was also perfect. Their social community of over 670k is telling of their popularity, as are the brands features in buzz-worthy media outlets like Huffington Post. We ship worldwide. I chose hebeos because they have the best selection to choose from at the best price. When my daughter got home she was distraught, but I made her try it on anyway. I purchased a dress for my wedding. You will receive it before May 4th. Hebeos is a legitimate source for prom dresses, but customers should do their research and read reviews before making a purchase. Here is our size chart. Can't find what you're looking for? Most of them were about the returns process, which doesnt sound as simple as the brand makes it out to be. No, Hebeos does not have physical stores. Just hadnt received any updates on my dress and the date I needed it for was approaching fast. Welcome to Hebeos online shop in Canada. I cant say much about their ethics either, because they dont say much about them. I choose this dress as a wedding dress. Reviewers satisfied with Hebeos most frequently mention beautiful dresses, great experience, and custom size. 3. I'm assuming o may have a hard time returning it as by the time i do so I'll still be spending over $80. Looks like products are as advertised when looking at reviews! Desired outcome: Very impressed with the quality of the gown, the pricing, and the quick delivery. But over all great experience and good quality. I never even received the 2 gold bridesmaids dresses at all and it's still under tailoring. I am so disappointed. Average rating: 0 reviews https://www.hebeos.co.uk/ Phone : 07792 944025 Hebeos Store hours & holiday hours Weekdays hours: N/A Weekends hours: N/A Hebeos firmly believes that every woman deserves to be confident, comfortable and beautiful. I want my money back and a shipping lane paid by them to send it back I dont think I should pay 100.00 to get back half of cost because I have to pay shipping to china. You must have JavaScript enabled in your browser to utilize the functionality of this website. Instructions column when placing the order. - Not at all worth the money. Hebeos does not offer refunds for every order. 524 talking about this. I sent photos and asked to return the item and for the refund process. Trusted by 2,000,000+ members Verified Get Codes *** 25% OFF Hebeos Items Up To 25% Off + Free P&P The top offer of Hebeos has been delivered to you: Hebeos items up to 25% off + Free P&P. Dress arrived 2 days earlier than estimated at checkout.. One dress did not fit (too small) and the other one did not look like the picture. The dress was perfect in size and higher quality than I expected! At Hebeos, we're proud to outfit your entire wedding party with stylish and affordable bridesmaid dresses! Please, search Hebeos Near ME locations from the map below. The quality of the material was great and the color was beautiful. - I ordered a dress for my daughter for prom. So far - I have enjoyed shopping on this site! This dress cost $195.00. But beauty is made even better when its affordable, and thats another reason why this brand is so popular. I bought 2 dresses for my girls senior prom and paid rush delivery by april 1st. This comment was posted by a verified customer. 1. As you can tell, there are a lot of benefits to buying Hebeos, but theres one more Ill mention in this Hebeos review: quick shipping. shopping online, you can also enjoy more competitive prices. All of our dresses are authentic and come directly from the actual designer. +. Head the warnings. The registrar associated with Hebeos has been found to be used by several spammers and scammers, which could indicate a potential threat to users. There are 37 different hues to choose from, so its easy to find your wedding color. Prom is now less than 4 weeks away - after reading all the negative reviews, I should not have ordered from this site! They did a decent job of following my instructions. One thing I do need to mention here is their authenticity. Hebeos does offer free shipping on some orders, but it may not be available for all orders. 2.If your photos are approved, theyll be live on site. your permission, we will help reset the password for you. The gown is absolutely stunning. Poor quality dress with faulty stitching no refund offered. Forget password Please click this link to reset your password. Spend just CA$ 4.08 for swatch if you are unsure which color you like the most. package. Sorry for the issue. Mobile user interface isn't great. OVER C$ 130 C$10 OFF CODE:CA10. Hebeos is an online retailer specializing in wedding dresses, prom dresses, and special occasion outfits. I just threw $80 away because they are not accurately doing their job. I want a refund and to return the dresses. Hi Billie. +. As long as the lead time is accurate I will have a little extra time to prepare for the big day. Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition. i would like to know the return policy of the dress, You are a disgusting company i hope nobody purchases anything from youse because u don't deserve to run a company. It depends on the dress youre looking at. No, Hebeos does not offer a loyalty program at this time. The dress fit perfect and will require no alterations. Hello, i'm getting married in october and i would like to buy a dress from you guys but i'm nervous. Fits perfect and very good quality I highly recommend this product and this site. Rinity, Hebeos.com. This is the worst experience Ive ever had with a business. Prom, party and formal dresses for every event at Hebeos. You can also click this link to track your order. Desired outcome: Colors are subject to the actual dresses you get. You can - No need to hesitate when ordering from them. The company probably can't read my mind but if im asking for a refund because the shoes are too big, then it's there in black and white.Please send me a shipping label and refund me my money please and thank you!! with your return. We received the dress. Im having the same issue. We immediately emailed for a refund. Shoppers save an average of 12.0% on purchases with coupons at hebeos.com, with today's biggest discount being $55 off your purchase. For higher-quality prom and wedding dresses, try Jovani. Much better than I was expecting since this was my first time ordering a customer sized dress online. Youve just seen how gorgeous Hebeos dresses are, and thats one of their main benefits. Contact Us - Hebeos Canada. It's really simple and they have several selections which makes it that much easier.