Sorry, Lynne, the tag will be long and skinny and say Do Not Remove Under Penalty of Law. I cant believe what a scam Maiden Home is running. Yes, and we plan to when the times comes for a second sofa. Note cancellations after 24 hours will also be charged a 10% fee to offset the material costs that our partners incur. I demanded they come take away the Dune couch and refund me or I would be filing in small claims court. We understand and complete agree your experience holistically has fallen outside of our expectations and take full ownership that you did not receive a perfect piece - I am truly sorry about this. We have had our Dune for almost a month now and we love it! The product: Floyd's sofa is a flat-pack two-seater (also available in three-seater and three-seater-plus-chaise . Our reason for posting - I wanted to buy an additional modular piece and im curious if anyone has done that and if they felt good about the fabric matching- maiden home has told me if i send in a clipping which they sew in to the deck they can work with the mills to help match the dye lot. Our Design Advisors have the low-down on each of our styles and would be happy to help you navigate the process of designing your custom sofa. Whether I'm reading a book, watching TV, or just hanging out with friends, The Jones Modular provides the perfect backdrop for any activity. Shame on them.Thanks for sharing your story and trying to help others not suffer the same fate. For more information and to compare The Joness comfort profile to other seating styles, please see ourComfort Guide. The main reason I waited 9 weeks to write this review was because I wanted to test the cushions to see if they retain their shape. So that's two stories now of MH leaving nails in the feet and scratching up flooring. This piece is delivered via white glove service. I think MH makes living room furniture. Looks pretty but dont sit on it. It will incur a $150 upcharge per modular piece. In addition to the nail sticking out of the foot , under the slip cover the piece was filthy and black as if it was used and old. from $2,475. After 1 1/2 years of giving this room a slow makeover, its finally finished! Then the MH page blocked me. The fabric is even more stunning in person, very durable but also soft, and the sofa is incredibly comfortable - just the right balance of cushiness and support. Does anyone have experience with them? After much convincing, Chris and I agreed to look for a new sofa which commenced my many hours of research. The Muir Sofa. Materials: Options include cotton canvas, cotton linen, thread-dyed cotton linen, washed cotton linen, washed cotton . I was hoping to recoup a couple hundred, but the sofas are just so horrible, no one would pay for them. Id understand better had it just be me who ended up with a hunk of junk and thousands of $ out the window, but now its looking like theyre intentionally ripping people off. With this being our first purchase from Maiden Home I didn't want to buy both from them at the same time, was too nervous to spend that much all at once! We loved them all . At the center of each Jones seat cushion are coil springs, encased by a foam jacket and finished with a down-and-feather wrap. Materials: Natural leather, solid and composite wood, foam, fiber, and feather fill cushions. Everything is beautiful and well made but more importantly stands up to abuse from our 3 children and dog and continues to look sleek and sophisticated. We are awaiting our Dune sofa but want to buy a leather couch in the future and are undecided on where to buy from. imababybird Please let me know what you find out. Our Performance Textured Linen is a natural linen and cotton blend for a casual feel, while our Performance Linen material contains a lower percentage of natural linen, giving a smoother look to your piece while still maintaining textural interest. A style that offers relaxed beachside vibes no matter where you live. Good luck with yours. However some people say the back is too low for head support and leads to sore necks when having movie marathons, even if you're short so that worries me. The sofa part is 38 inches deep, while the. The Dune. Awful.Thanks, once I decided to give up the stress of dealing with their excuses, I purchased a sofa and chaise from a different vendor. Our fresh take on the classic slipcover. I have been going back and forth between Maiden Home and another company and was just about to settle on the Warren. Scatter Back cushions lend a more . But trying to schedule delivery of the Maiden Home piece was so horrible that it is very unlikely that I would order from them again. A style that offers relaxed beachside vibes no matter where you live. You can expect to see this reflected in one to two weeks back to your original method of payment. This is the perfect sofa for anyone who loves modern design and wants a comfortable place to relax after a long day. 7 reviews. The Jones back cushions feature a mix of down, feather, and fiber fill; they are sewn with three inner channels to prevent settling of fill or crushing of the cushion over time. Interesting about the reviews on the Sullivans. You guys even chimed in with your own brand experiences on Instagram and after monthsyes monthsof research I learned four things 1) Sofa prices have increased dramatically over the past 4 years. Down and feather filled cushions provide soft, melt-in comfort with a reclined back that invites you to lounge. The Dunes slipcover and cushion casings are hand-sewn in our Performance fabrics that are specifically prewashed to allow for easy removal and machine washing at home. Maybe even doubled? Slipcovered in linen for a relaxed, textural feel. Its very sturdy and gives me the look of velvet, which I love, but with a more relaxed vibe. As mentioned the feet had no soft circular protective plastic and the new ones didbecause it left their warehouse like this. Our previous sofa was the cheapest I could find at the time and the seams were clearly tired and ready to rip. Feel free to reach out to our team prior to placing your order for an estimate of your shipping timeline. It sounds trite, but when youre in for thousands of dollars, its anything but. Unlimited White Glove Delivery from $145. I am immensely pleased! The Dune's clean lines and chic tailoring belie the easy maintenance and durability of its slipcovered design. + Add Swatch. For more information and to compare The Dunes comfort profile to other seating styles, please see ourComfort Guide. @Lynne you need to take them to small claims court. I fluffed it to no end without any results. The Perry Chairs in Moss Mohair and Pecan. Due to the organic content of Performance fabric, slight variations in color may occur after washing. Additional slipcovers for The Dune Collection are availableeach out to us at designadvisors@maidenhome.com to place an order. Ships in 4-5 weeks. . I want to reconfirm that we are processing a full refund of your Dune sofa and slipcover and you would not need to pay for the 10% fee associated with your return. We love the couch, it is very comfortable, cozy, and attractive. You will be refunded your entire purchase price minus 10%. The Dunes legs are finished in a neutral chocolate brown and designed to be hidden underneath the slipcover. $2k and all you got was the run-around and pallet chair. You can get a paralegal or have a service on the internet file the claim. I've received so many compliments on this piece already it really is the highlight of my home. Especially if you've had it for 1 year+. This piece is delivered via white glove service. For more information and to compare The Dunes comfort profile to other seating styles, please see our Comfort Guide. The silhouette commands presence and marries oversized proportions with down-filled comfort. You may purchase an individual Jones piece via our Build Your Own Jones experience. Bold proportions and comfort-driven curvature make The Varick a contemporary statement fit for everyday luxury. They also paid me 8 hours of my wage to be at home while the flooring was repaired. from $3,325. READY TO SHIP Ships in 3-5 days. It got laughable how many kept coming in the mail. We are happy to accept returns on your piece within 30 days of delivery. Namely wiping my hands over the seat cushions to minimize ripples in the fabric and flipping the cushions every couple of weeks to ensure even wear. It is a place where you can enjoy the charm of the city and good old Japan at the same . To prevent, machine wash cold and air dry. Their durable fabrics, exceptional customer service (did I mention the founder hand wrote me a letter to thank me for my purchase!? A style that offers relaxed beachside vibes no matter where you live. Dimensions: 100" wide, 67" deep, 34" tall. The flange seam made its first appearance on The Dune Sofa to highlight its architectural frame and has since become a signature across our assortment, featured on pieces like The Jones Modular and The Wythe Bed. Maiden home- for the configuration of the Dune sofa I want it would be about $3000 and this is currently a top contender. We are proud to back up our quality with an industry-leading warranty. Youll receive Build Updates along the way, so youll be able to follow along as your piece comes to life. The entire couch is 90 inches wide. Available in 2 depths with an optional swivel base. A month later the traditional cushion backs began to turn in a U shape and when we leaned back, where it dipped, our upper backs rested on the frame. This sofa sat with a receiver for 6 months as we waited for the home construction to finish. from $1,700. 111 reviews. Kiln-dried hardwood is precision-cut for a frame that will never twist, warp, or crack. Best Chaise Sectional: Castlery Adams Sectional. How is their quality? Every detail of the Jones was considered for pure relaxationeven its pillowy, down-filled arms provide high-end comfort within its crisp profile. Lynne B are you able to share what company you went with instead? It has classic straight lines with a very transitional shape. I hope this review helps you in your sofa shopping endeavor! I am happy to hear that our delivery partners have picked up your Dune sofa and extra slipcover from your home. We landed on what I like to call the happy medium of sofa companies - pristine quality, high end (but doable prices), quality fabrics, excellent customer service, and reasonable wait times - introducing Maiden Home. Inside each Maiden Home piece, you'll find premium materials and cut-no-corners construction. But I still think I got a used piece of furniture. Unlimited White Glove Delivery from $145. I do understand your disappointment with your experience and look forward to our delivery teams being in touch to schedule the return of your Dune sofa and slipcover. A classic shape with a clean, tailored look. Thanks so much for asking! Expertly crafted of solid ash wood and finished with exquisite artisanship. We opted for the high performance textured linen in the lightest gray color option for the practicality and durability of the material, but bare in mind that soft to touch is the trade off for having these qualities but this is not an issue for us at all.